What are your main priorities when it comes to buying a pushchair for your newborn? A designer label? A convenient collapsible frame? How about a recognisable celebrity brand? Most parents, I think you’d agree, would insist on safety and would spare no expensive on getting the best pushchair, guaranteed to put their baby’s health first and foremost.
So how would you feel if the pushchair you had bought suddenly put your baby in danger? Retailing at around £400, the Cosatto Giggle is no cheap option, and comes with a special 3 in 1 system, designed for use as a carrycot for newborns, a pushchair for toddlers and you can also use the frame to carry a car-seat.
But it appears that a design fault is causing a serious flaw that is putting babies lives at risk. There is a plastic mounting bracket, on the front of the pushchair and in some of the Cosatto Giggle prams the folding mechanism on the chassis is breaking, causing the pushchair to collapse without warning.
In a statement issued by Cosatto on their website, the company state that the Giggle models which could potentially be affected are Sunny, Treet, Go Lightly, Pablo and All Star. If you have a Bizzy Betty, then you’re not affected.
However, for two mums, the experience of the pushchair collapsing was not only a frightening one, but the consequences of what could have happened doesn’t bear thinking about.
Gemma Antell from Warrington was pushing the pram down a kerb with her baby son Dexter inside when the pram collapsed, she says: “It doesn’t bear thinking about what could have happened. The worst thing is what if he was in the other part of the pram. If he’d been a little bit younger, he could’ve literally come out of the pram.”
Whilst Gemma Read from Woodbridge in Suffolk was walking to a carnival when her Giggle collapsed. Gemma said that when her baby Acacia was in the Giggle’s pram mode it gave way without warning. Gemma says: “I feel incredibly lucky and thankful that she was safe. Had we been going down a kerb or going down a hill or something then the situation could have been very different.”
Gemma Antell and Gemma Read have both received refunds from Cosatto and the company have now issued a Product Notice on their website, which advises consumers with a particular Giggle product to contact the company for a product improvement service.
If you are worried that you might have one of the affected Cosatto Giggle pushchairs, visit Cosatto.com/Giggle and simply click on the Giggle product that you own and then enter the batch number of your pushchair, which can be found on the chassis. The batch reference is a two digit week number followed by a forward slash, and a year number (ww/yyyy).
Cosatto have issued a statement, an abbreviated version is reproduced below:
A SPOKESPERSON FOR COSATTO SAYS:
We sincerely apologise to any customers who have experienced problems with their Giggle.
We take any concerns regarding product safety and reliability very seriously indeed and work tirelessly to make sure all of our products deliver the highest standards. This includes rigorous assessment and compliance testing above and beyond industry and statutory standards before they go on sale. We also commit to resolving any problems that do occur as quickly and fully as possible to give customers the peace of mind they deserve.
These details are:
Freephone: 08000 149 252
FREEPOST, RSLA-KRSR-LLBA, Cosatto Limited, Bentinck Mill, Bentinck Street, Farnworth, Bolton, BL4 7EP
We’re a family company that’s been serving the baby market for over 30 years. Many of us are parents and grandparents and so are determined to ensure all of our customers get the same peace of mind we would expect ourselves.